First, let’s point out how the phrase “practice management” (PM) is a misnomer because – as alluded to in our own heading above – “PM” encompasses operations, EDI, finance, analytics, workflow, scheduling, and engagement.   

So, a comprehensive PM platform that’s implemented in the cloud or on your own in-house server (a well-rounded vendor should still support in-house configurations based on your preference) should be a machine that (1) bolsters your staff, (2) eliminates tedious hands-on routines, and (3) drives productivity and revenue.

Now, let’s explore how a comprehensive, rules engine-driven PM platform can have a positive impact on your own administrative costs, especially since a recent report by the Annals of Internal Medicine showed how the healthcare industry in the United States spends over $812 billion annually that.